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Customer Survey
Thank you for taking part in the CEC Vibration Products customer satisfaction survey. We are interested in your opinions in order to better serve you in the future. This survey should only take 1 to 2 minutes to complete.
Name
*
First
Last
Job Title
Company
Email
*
For each item below, choose the number of stars that best reflects your judgement. If the category does not apply, leave blank. Click on Submit button when complete.
Customer Service
Responsiveness
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Accommodation of Request
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Product Knowledge
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Engineering
Responsiveness
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Design Support
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Communication
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Product
Quality
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Cost
Excellent
5
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
On Time Delivery
5
4
3
2
1
(1 = Disagree, 5 = Agree) Leave blank for items that do not apply.
Which Products do you use? Select all that apply.
Vibration Sensors
Force / Torque Sensors
Signal Conditioners
Monitoring Systems
Vibration Switch
Load Cells
Cable Assembly
Calibration & Repair Services
Engineering Services
Other
Would recommend CEC for future projects
5
4
3
2
1
(1 = Disagree, 5 = Agree)
Comments or Concerns
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